A Systematic Framework for Implementing Six Sigma in the Landside of Marine Container Terminals

In this research, an accurate optimization model, based on the Six Sigma methodology was used in order to assists marine container terminal operators to minimize trucks congestions. to smooth gate activity and to shorten trucks turn-around times. The main purpose of this paper is to report findings of implementing the Six Sigma in the landside of marine container terminals to reduce the average number of trucks in queues and average trucks waiting times in both entrance and exit gates. Risk Priority Numbers (RPNs) obtained from the FMEA analysis denoted that additional control procedures and associated inspections were needed as monitoring tools on the working time and activity of weighbridge operators and truck drivers. In addition, serious consideration should be given to appraisal of operators performance and improving of administrative systems.