Computer-aided statistical quality control learning

Managing Quality Control is a natural function of the competitive companies of the current period, the 90ʹs. Learning how to obtain quality from different processes of the manufacturing and service industries is needed in order to be part of the World Class Quality Workers. The teaching process about quality topics requires new concepts and tools for the teaching process itself to be efficient. One of the most difficult obstacles in the learning process about quality is the fact that the teaching classroom and the production plants are quite different and separated. Also, even when the students start practicing in a company or they get a job, they are affected for the lack of experience in conducting quality control and process improvement works. A virtual room is proposed as a productive tool in teaching quality control and quality improvement through combining theory and practice of different processes in an interactive program.