Performance of multiclass BCMP model for computer system based on fuzzy set theory

The purpose of this paper is to combine the ability of fuzzy set to represent more realistic situations with the well-established traditional queueing system model problem. We are forced to employ subjective probabilities when there is no information about a model or some parameters of a model are vague. The information and data are very fuzzy, because they are frequently very little, ʹand may be sometimes obtained from experts subjectively. We apply fuzzy set theory to the closed multiclass model with the fuzzy queues. thus, we represent the characteristic and performance of the closed multiclass model based on the proposed fuzzy set theory.