A new industrial cooperative tele-maintenance platform

With the maturation of new telecommunication technologies, the industrial enterprises wants to integrate the advances to activate on site interventions of experts and then reduce the machines inactivity time. We propose a hardware and software solution allowing us to make a cooperative tele-maintenance: the maintenance staff can do the work remotely and also in collaboration with other experts (Cooperative Work). We emphasize network aspects (heterogeneity, dynamism) and cooperating members mobility for maintenance action achievement. The system we propose allows us to increase availability, mobility, yield and quality and to reduce the costs of equipment failures. In this paper, we show how computer innovative technologies and industrial maintenance techniques combination can offer new uses.