Title of article
A decisionsupportmodelforwarrantyservicingofrepairableitems
Author/Authors
B. MadhuRao ، نويسنده ,
Issue Information
ماهنامه با شماره پیاپی سال 2011
Pages
19
From page
112
To page
130
Abstract
This paperaddressesthequestionofservicingwarrantiesforrepairableitems.Eachtimeaunitunder
warrantyfails,themanufacturerisobligedtorestoreittooperatingconditioneitherbyrepairingitor
by replacingitwithanewunit.Thedecisiontoreplaceorrepairdependsonavarietyoffactorssuchas
cost ofimmediaterepair,ageoftheunit,theextentofusage,theconditionoftheunit,andthe
remainingwarrantyperiod.Weconsiderproductswithphasetypelifetimedistributions,wherethe
phase describestheconditionoftheunit,anddevelopadecisionsupportsystem(DSS)fortherepair/
replace decisionsinservicingthewarrantyusingthecriterionofexpectedcostofservicingthe
remainingwarranty.AcomprehensiveexampleispresentedtoillustratetheDSS.Effectivenessofthe
proposedDSSisverifiedbysimulation.
Keywords
Warranty , Repairable , Phase type distributions , Algorithmic analysis , Minimal repair
Journal title
Computers and Operations Research
Serial Year
2011
Journal title
Computers and Operations Research
Record number
927840
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