Title of article :
A decisionsupportmodelforwarrantyservicingofrepairableitems
Author/Authors :
B. MadhuRao ، نويسنده ,
Issue Information :
ماهنامه با شماره پیاپی سال 2011
Abstract :
This paperaddressesthequestionofservicingwarrantiesforrepairableitems.Eachtimeaunitunder
warrantyfails,themanufacturerisobligedtorestoreittooperatingconditioneitherbyrepairingitor
by replacingitwithanewunit.Thedecisiontoreplaceorrepairdependsonavarietyoffactorssuchas
cost ofimmediaterepair,ageoftheunit,theextentofusage,theconditionoftheunit,andthe
remainingwarrantyperiod.Weconsiderproductswithphasetypelifetimedistributions,wherethe
phase describestheconditionoftheunit,anddevelopadecisionsupportsystem(DSS)fortherepair/
replace decisionsinservicingthewarrantyusingthecriterionofexpectedcostofservicingthe
remainingwarranty.AcomprehensiveexampleispresentedtoillustratetheDSS.Effectivenessofthe
proposedDSSisverifiedbysimulation.
Keywords :
Warranty , Repairable , Phase type distributions , Algorithmic analysis , Minimal repair
Journal title :
Computers and Operations Research
Journal title :
Computers and Operations Research