Challenges and prospects of ICTsinmanagement communication in Nigeria

ABSTRACT:This study was carried out to find out what managers perceive to be the challenges and prospects of utilising ICTs in management communication since it is an overt secret that management is a communicative profession and the bedrock of a successful management effort is effective communication. The ex-post facto research procedure was employed, while 300 subjects spreading across six industries were used for the study. A questionnaire titled Challenges and Prospect of Utilizing ICTs in Management Communication Questionnaire (CPUIMCQ) designed and validated by the researchers was used to gather data, which were analysed using percentages. Findings were that challengesincluded: epileptic power supply, high cost of procurement of computer hardware, possible loss of job by some professionals, information insecurity, internet fraud etc.While prospects included speedy provision of information, ability to store vast information, speedy and intelligent decision-making as well as operation and transportation cost reduction among others. Recommendations were among others that enabling environment, particularly assurance of constant power supply be ensured, stakeholders should ensure that procurement of requisite ICT equipment are purchased, made available for use, maintenance and upgraded as the need arises. It was alsorecommended that an ICT policy be formulated and executed to ensure maximum security of management information.