Title of article :
Self-presentation and the value of information in Q&A websites
Author/Authors :
Daphne Ruth Raban، نويسنده ,
Issue Information :
ماهنامه با شماره پیاپی سال 2009
Pages :
9
From page :
2465
To page :
2473
Abstract :
Prior research has shown that social interaction is important for continuation of question-and-answer (Q&A) activity online and that it also leads to monetary rewards. The present research focuses on the link between social interaction and the value of information. Expressions of self-presentation in the interaction between askers and answerers online are studied as antecedents for answer feedback which represents the value of the answer to the asker. This relationship is examined in a Q&A site, specifically, in Google Answers (GA). The results of content analysis performed on sets of questions and answers show that both explicit and implicit social cues are used by the siteʹs participants; however, only implicit expressions of self-presentation are related to the provision of social and monetary feedback, ratings, and tips. This finding highlights the importance of implicit cues in textual communication and lends support to the notion of social capital where both monetary and social forms of feedback are the result of interaction online.
Journal title :
Journal of the American Society for Information Science and Technology
Serial Year :
2009
Journal title :
Journal of the American Society for Information Science and Technology
Record number :
994106
Link To Document :
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