Title :
The Effects of Emotional Labor on Employee Work Outcomes
Author :
John Williams Ph.D. استاد مشاور , Kent Murrmann استاد مشاور , Suzanne Murrmann استاد راهنما
University :
Virginia Polytechnic Institute and state University
Major :
PhD )Hospitality and Tourism Management(
Keyword :
Service Acting , Work Outcomes , Emotional Labor