Title :
The Effects of Employee Service Quality Provision and Customer Personality Traits on Customer Participation, Satisfaction, and Repurchase Intentions
Author :
Alvin C. Burns استاد مشاور , Abhijit Biswas استاد راهنما , Daryl O. McKee استاد مشاور
University :
Lovisiana State University
Major :
Doctor of Philosophy )Ph.D.( )Marketing )Business Administration(
Keyword :
Consumer behavior , consumer psychology , interpersonal interaction , services marketing , service process , control motivations , social interdependence
