Title :
CONFLICT COMMUNICATION AND THE USE OF QUALITY MANAGEMENT PRACTICES IN ACADEMIC DEPARTMENTS
Author :
Dennis S. Gouran استاد مشاور , Michelle Miller-Day استاد مشاور , Michael J. Doori استاد مشاور , Jon F. Nussbaum استاد راهنما
University :
The Pennsylvenia State University
Major :
PhD )Communication Arts and Sciences(
Keyword :
conflict management , Quality management , higher education , group communication , organizational communication