Title :
The Impact of Web Portal Characteristics, Expectancies, and Negative Word of Mouth on Perceived Institutional Support and Organizational Citizenship Behavior
Keyword :
IT Beleifs , partial least squares , Performance Expectancy , Organizational Citizenship Behavior , Percieved Organizational Support , ffort Expectancy , Organizational Support Theory , Negative Word-of-Mouth , Web Portal Perceptions , information Technology perceptions , Perceived Usefulness
