Title :
Social Exchange and Customer Service: The Relationship between Perceived Organizational Support, Leader-Member Exchange, and Customer Service Behavior
Author :
Irving M. Lane استاد راهنما , Gary Greguras استاد مشاور , Jim Diefendorff استاد مشاور
University :
Lovisiana State University
Major :
Doctor of Philosophy )Ph.D.(
Keyword :
leader-member exchange , customer service , perceived organizational support
