Title :
USERS- EMOTIONAL AND MATERIAL SATISFACTION AT THE MICRO/MACRO LEVELS IN AN ACADEMIC LIBRARY
Author :
Amy Knapp استاد مشاور , Christinger Tomer استاد راهنما , loriana St. Clair استاد مشاور
University :
university of pittsburgh
Major :
Doctor of Philosophy )Library and Information Science(
Keyword :
library service evaluation , library user behavior , User satisfaction
