الادارة الالكترونية ودورها في تحسين خدمات اتصالات الجزائر

The current article addresses; The subject of electronic management and its role in improving the quality of services provided by Algeria Telecom, from the point of view of its customers and customers. Information, communication and digitization techniques, and between providing quality, efficient and effective services, by employing information resources and all sources of knowledge, while harnessing material and human energies to work towards achieving the organization's strategies and objectives.