2694

Improving Performance of Customer Relationship Management by Knowledge Management – A Case Study

Rezaei-Malek Mohammad نويسنده School of Industrial Engineering, College of Engineering, University of Tehran, Tehran, Iran , Rezaei-Malek N. نويسنده Department of Information Technology Management, Electronic Branch, Islamic Azad University (IAU), Tehran, Iran , Tavakkoli-Moghaddam R. نويسنده

7

Knowledge management , Structure equation model

مجموعه مقالات پنجمين كنفرانس فناوري اطلاعات و دانش

فارسی

3654137

1392

1

7

0