شماره ركورد كنفرانس :
4191
عنوان مقاله :
Analysis of Sigma Level to Reduce the Cost in an Automotive Industry
پديدآورندگان :
dos Santos Mendes Amanda Department of Production Engineering, Fluminense Federal University, Volta Redonda, Brazil , da Silva Christo Eliane elianechristo@id.uff.br Department of Production Engineering, Fluminense Federal University, Volta Redonda, Brazil
كليدواژه :
Quality , Statistical Control , Sigma Level
عنوان كنفرانس :
دوازدهمين كنفرانس بين المللي مهندسي صنايع
چكيده فارسي :
Currently, quality is a key factor for any company, since it always seeks to meet the needs and desires of customers,since a quality product is a competitive product. The work aims to analyze failures in the electric glass mechanism ofcars during the warranty period granted by the network dealerships. This analysis will be done using statistical qualitycontrol through the sigma level analysis and process capability. The average repair cost of the company reduce byapproximately 70% if the production process is maintained at a level of at least three sigma of quality.
