شماره ركورد كنفرانس :
4360
عنوان مقاله :
Exploring Effects of Emotional Intelligence in the Workplace: Case Study in Export Import Companies
پديدآورندگان :
Saiedy Hesam Young Researchers Club, Islamic Azad University , Deilami Moezi Sarem Central Tehran Branch, Tehran, Iran , Nayebi Mohammad Amin Azad University , Alem Tabriz Akbar Shahid Beheshti University , Rastegar Azizi Leila Department of Psychology, Allameh Tabataba’i University
كليدواژه :
Emotional Intelligence , WPQ , EI Questionnaire , EQ components , T , test.
عنوان كنفرانس :
نهمين كنفرانس بين المللي مهندسي صنايع
چكيده فارسي :
The purpose of this paper has been analyzed the effects of emotional intelligence (EI) in the workplace and recheck results of previous world researches in Iran. We chose export import companies for case study. The sample obtained has composed of 91 managerial and non-managerial employees from five different companies with population of 1590. The level of confidence used in this paper is 95%. The instruments administered to the employees were the Work Profile Questionnaire-Emotional Intelligence and a demographic information sheet, in order to obtain their emotional quotient (EQ) and socioeconomic characteristics. Measuring their employees’ scores in each of the EI components could help managers in order to build strategies to improve the productivity and performance of their organization. The results of this paper presented that the participants had a high level of EI and got high scores in the seven EI components measured. It has found that younger employees and those with lower educational level tend to have lower EQ scores. It concluded that EI might affect the workplace performance and could be useful criteria for business leaders and managers.
