AKGÜNDÜZ, Yılmaz Mersin Üniversitesi - Turizm Fakültesi - Gastronomi ve Mutfak Sanatları Bölümü, Turkey , AKDAĞ, Gürkan Mersin Üniversitesi - Turizm Fakültesi - Gastronomi ve Mutfak Sanatları Bölümü, Turkey , GÜLER, Ozan Mersin Üniversitesi - Sosyal Bilimler Enstitüsü, Turkey , SÜNNETÇİOĞLU, Serdar Çanakkale Onsekiz Mart Üniversitesi - Sosyal Bilimler Enstitüsü, Turkey

THE EFFECT OF TURNOVER INTENTION AND ROLE OVERLOAD ON SOCIAL LOAFING BEHAVIORS OF HOTEL EMPLOYEES

14024

The aim of this research is to investigate the effect of turnover intention and role overload on social loafing behavior of hotel employees. Besides, the effect of role overload on turnover intention has been investigated. In the scope of research, questionnaire of the scales of turnover intention, role overload and social loafing have been applied to 354 employees working in the hotels including four and five stars through random sampling between September 15 and December 15, 2013. As a result of exploratory factor analysis while the items of social loafing and turnover intention constructs consist of single factorial frame, the items of role overload construct include two separate factors called as the perception of lack of time and heavy responsibility. Hypotheses have been tested by means of hierarchical regression analysis technique. As a result of analysis, lack of time factor of role overload and turnover intention constructs have been found as the effective agents in fostering the behavior of social loafing. In addition, it has been revealed that whereas lack of time factor of role overload construct has an augmenting impact, heavy responsibility factor of role overload construct has a diminishing impact on turnover intention.

515

Social Loafing , Turnover Intention , Role Overload , Hotels

dokuz eylul university the journal of graduate school of social sciences

536