مرکز منطقه ای اطلاع رساني علوم و فناوري - HOW PMBOK ADDRESSES CRITICAL SUCCESS FACTORS FOR IT PROJECTS?

Abstract :

Critical success factors (CSFs) are criteria that ensure the success of a project for a manager or an organization, and increase the success possibility of a project. CSFs differ from project to project, industry to industry. Another significant factor in project success is project management methodology. In this domain there are some well-known project management frameworks such as PMBOK, PRINCE2 and APMBOK. The aim of this study is to evaluate how Project Management Body of Knowledge (PMBOK) addresses the critical success factors (CSFs) for the IT projects and to identify strengths and weaknesses of this project management framework from the perspective of responding CSFs. Firstly, a CSFs set is determined via literature review. Then PMBOK is reviewed to find out at what level it addresses the determined critical success factors for software projects. In addition to general CSFs for IT projects, CSFs for IT projects in some specific areas e.g. agile software projects, ERP implementation projects, data warehouse and business intelligence systems projects, data mining projects, offshore software development projects. PMBOK’s response to such type projects are also reviewed.