Author/Authors :
ŞEKERLİ, Eyüp B. Muğla Üniversitesi - Dalaman Meslek Yüksekokulu, Turkey , GEREDE, Ender Anadolu Üniversitesi - Sivil Havacılık Yüksekokulu, Turkey
Title Of Article :
SUB CULTURAL DIFFERENCES AMONG TURKISH AIR TRANSPORT PILOTS IN TERMS OF CREW RESOURCE MANAGEMENT-SPECIFIC NON-TECHNICAL SKILLS
Abstract :
The most common reason of aircraft accidents is the human error. Most of those errors done occur during the human-human interactions and the errors by pilots are, to a great extent, related to their non-technical skills. Therefore; pilots receive Crew Resources Management training programs that are designed to help them acquire these skills effectively. However; since cultural issues are known to affect individual’s attitudes and behaviors, the success of CRM training programs highly depends on the fact that they should be adapted according to the national and other subcultures. This is something that should be taken into consideration seriously by the airlines in Turkey, which employ pilots with different cultural backgrounds. This study presents the differences in the attitudes of the pilots working for airlines in Turkey and imposed to different cultural contexts towards non-technical skills available within the CRM framework.
NaturalLanguageKeyword :
Civil Aviation Management , Crew Resource Management , Flight Safety , Human Error , National Culture , Subculture.
JournalTitle :
Journal Of Economics and Administrative Sciences, Ataturk University
