DEMIRER, Halil Mustafa Kemal Üniversitesi, Turkey , GÜRES, Nuriye Mustafa Kemal Üniversitesi, Turkey , AKGÜL, Volkan Balıkesir Üniversitesi - Gönen Meslek Yüksek Okulu, Turkey

ORGANIZATIONAL COMMITMENT AND JOB SATISFACTION: THE INFLUENCE OF INDIVIDUAL AND ORGANIZATIONAL FACTORS ON SALES PERSONS’ WORK ATTITUDES IN TRAVEL AGENCIES

39910

Lately, organizational commitment and job satisfaction have been important topics in the work environment and extensively researched by researchers. Thus, in this study, the predictors of organizational commitment and job satisfaction were investigated in a sample of 459 sales persons randomly chosen from the travel agencies. We proposed that the variables as individual and organizational would operate as the antecedents of the sales person’s organizational commitment and job satisfaction. Multiple regression analysis was used and the results showed that the level of perceived accountability to the supervisor was the most significant predictor of organizational commitment of sales persons. On the other hand, job satisfaction was best predicted by perceived performance on the job and level of perceived accountability to the supervisor. But gender, age, marital status, educational level, job contract type, psychological wellbeing and, company size were found to have no significant predicting power on organizational commitment and job satisfaction of sales persons.

41

Organizational commitment , job satisfaction , psychological well , being , perceived performance , perceived accountability , sales person

Mustafa Kemal University Journal Of Graduate School Of Social Sciences

62