MULTI DIMENSIONAL PERFORMANCE MEASURING SYSTEMS THAT CAN USE IN HOTEL COMPANIES AND A LESSON PROPOSAL TO POST-GRADUATE TOURISM EDUCATION

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Hotel companies which are the major factor of the tourism sector must measure the success muiti dimensionaily instead of traditional methods in order to adapt themselves todays changed competitive conditions. At the present day there are many methods that can be practiced as a multi dimensional performance measurement in mentioned companies. When these methods are practiced on hotel companies special factors of sector must be considered and the most suitable one must be choosen. At this point effective and qualified educated labour force is important. From this estimation, in this study the place of performance measurement systems in a total lesson programme of tourism enterprise education departments in post-graduate level and any lesson which is recommended in this study has not found. Afterwards regarding to multi dimensional performance measurement systems, it is prepared a model of lesson introduction form and it is given offer to academic tourism education from auditing education.

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Hotel Companies , Multi Dimensional Performance Measurement Systems , Operational Audit , Tourism Education

Journal Of Commerce an‎d Tourism Education Faculty

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Journal Of Commerce an‎d Tourism Education Faculty