The Mediating Role of Job Satisfaction in The Effect of Organizational Justice on The Organizational Citizenship Behavior

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Main objective of the study was to examine the levels and relations of organizational justice perceptions, job satisfactions and organizational citizenship behaviors of nurses working in hospitals in the province of Kars and to analyze the mediator role of job satisfaction in this relation. Besides, the study also investigated whether these variables differed according to the gender, age, education, watch and seniority of nurses or not. The study was designed in an explanatory quality and questionnaire was used as the data collection method. 147 samples were reached by means of convenience sampling. According to findings of the study, job satisfaction had a full mediator role on the effect of process justice on organizational citizenship behavior regarding the organization and had a full mediator role on the effect of interactional justice on organizational citizenship behavior regarding the individual and organizational citizenship behavior regarding the organization. Furthermore, while the variables of gender, age, education and watch showed no significant difference, only the distribution by seniority, process and interactional justice and level of job satisfaction showed a difference. Individuals with a seniority of less than 1 year stated that they felt higher level of justice perception and job satisfaction compared to others.

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Organizational justice , job satisfaction , organization citizenship behavior , mediating role , structural equality modeling

Ege Academic Review (EAR)

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Ege Academic Review (EAR)