Reap the rewards of quality with ISO 9000

Author

Ben-Yaacov, Giora

Author_Institution

Palo Alto, CA, USA

Volume

8

Issue

4

fYear

1995

fDate

10/1/1995 12:00:00 AM

Firstpage

26

Lastpage

30

Abstract

ISO 9000 is a series of international standards for quality management systems. It establishes the organizational structure and processes for assuring that the production of goods or services meet a consistent and agreed-upon level of quality for a company´s customers. Whether or not a company decides to seek ISO 9000 certification, implementing such discipline can achieve greater quality and efficiency. This article describes the principles of the ISO 9000 series of standards, which are interpreted by ISO 9000-3 to software development and maintenance. It covers the following topics: an overview of ISO 9000 series standards; the registration process; the twenty clauses of ISO 9001; and implementation of ISO 9000 for software development and maintenance

Keywords

ISO standards; certification; software development management; software maintenance; software quality; ISO 9000 series standards; ISO 9000-3; certification; international standards; organizational processes; organizational structure; quality management; registration process; software development; software maintenance; Certification; Communication system control; ISO standards; Inspection; Management training; Production; Programming; Quality management; Standards development; Testing;

fLanguage

English

Journal_Title

Computer Applications in Power, IEEE

Publisher

ieee

ISSN

0895-0156

Type

jour

DOI

10.1109/67.468292

Filename

468292