DocumentCode :
1002939
Title :
Material culture analysis and technical communication: the artifact approach to evaluating documentation
Author :
Thayer, Alexander
Author_Institution :
Dept. of Tech. Commun., Univ. of Washington, Seattle, WA, USA
Volume :
47
Issue :
2
fYear :
2004
fDate :
6/1/2004 12:00:00 AM
Firstpage :
144
Lastpage :
147
Abstract :
Usability testing and documentation review are vital components of every documentation release cycle; yet some project timelines and budgets overlook these essentials. The art history process of material culture analysis can help alleviate this oversight. Applied to documentation, material culture analysis can provide insight into the writer´s personal values to expose potentially detrimental mismatches between the values of the writer and of the intended audience.
Keywords :
information dissemination; information needs; information use; user manuals; art history process; artifact approach; document analysis; documentation release cycle; documentation review; evaluating documentation; material culture analysis; personal values; technical communication; usability testing; Art; Conducting materials; Cultural differences; Documentation; Global communication; Professional communication; Shafts; Testing; Usability; Writing; Document analysis; J. D. Prown; material culture analysis; usability;
fLanguage :
English
Journal_Title :
Professional Communication, IEEE Transactions on
Publisher :
ieee
ISSN :
0361-1434
Type :
jour
DOI :
10.1109/TPC.2004.828209
Filename :
1303811
Link To Document :
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