Abstract :
When I talk about a subject like this one, I find myself discussing a world in which one hand is filled with ill-defined problems while the other hand overflows with solutions in search of a problem, a world in which the only thing wrong with a solution is the problems it creates. It is this world I want to talk about, not whether we can build electronic note pads, read our newspaper on a video screen, or get mail via a data net. We can build, at a reasonable cost, almost anything we want. Only recently has our problem become one of what to do with a product after it is built.