Data quality for telecommunications

Author

Redman, T.C.

Author_Institution

AT&T Bell Labs., Holmdel, NJ, USA

Volume

12

Issue

2

fYear

1994

fDate

2/1/1994 12:00:00 AM

Firstpage

306

Lastpage

312

Abstract

The importance of data in large databases to the operation of telecommunications networks has grown considerably. For example, all provisioning, maintenance, and billing operations are critically dependent on data and many new network services are based on real-time access to data. This makes data quality a major issue for the industry. The purpose of the present paper is to outline an approach for addressing at least part of this issue. This approach makes use of process management to focus attention on processes that create data and data tracking, one method to quantify the performance of such processes. The merits of this approach are compared to more traditional methods of “cleaning” databases. A joint AT&T/LEC process, by which special services access is ordered and provisioned, is used as an example

Keywords

data integrity; database management systems; error correction; quality control; telecommunication network management; billing; data creation; data quality; data tracking; joint AT&T/LEC process; large database; maintenance; network services; process management; provisioning; real-time access; special services access; telecommunications networks; Communication industry; Control charts; Databases; Error correction; Guidelines; Quality management; Statistics; Telecommunication computing;

fLanguage

English

Journal_Title

Selected Areas in Communications, IEEE Journal on

Publisher

ieee

ISSN

0733-8716

Type

jour

DOI

10.1109/49.272881

Filename

272881