Optimal modes and levels of integration, and the identification of cross-functional coordination deficiencies in concurrent engineering

In this investigation, it was proposed that achieving a fit between coordination requirements and the institution of optimal modes and levels of integration will result in optimal patterns of information processing, but will not necessarily minimize coordination problems or deficiencies. Data were collected at three time intervals from engineers and scientists working in 24 department of defense project offices and laboratories. Using a content analysis of narrative responses, 16 coordination problems or deficiencies were identified. As expected, the results did not demonstrate that the group of organizations that approached optimal levels of integration exhibited fewer coordination deficiencies than those organizations that exhibited suboptimal levels. Furthermore, the pattern of coordination deficiencies did not decline across time in those organizations that approached optimal levels. These results suggest that in order for research in concurrent engineering to advance, greater focus should be applied to the identification and effective management of coordination problems and deficiencies.