Title :
Quality--A Commitment by NYNEX
Author_Institution :
NEC America, Inc., Melville, NY, USA
fDate :
10/1/1986 12:00:00 AM
Abstract :
At NYNEX quality is a workstyle-customers expect itregulators look for it-employees utilize it, and expect it from suppliers. As president John F. Kennedy once said, "We stand today on the edge of a new frontier, a frontier of unknown opportunities and perils, a frontier of unfulfilled hopes and threats." Divestiture of the Bell System carries with it all the markings of a frontier and, like it or not, this nation has embarked onto a monumental experiment unequaled in industrial history.
Keywords :
Communication system reliability; Quality assurance; Communication networks; Costs; Helium; History; Laboratories; Maintenance; Manufacturing industries; Quality management; Regulators; Telephony;
Journal_Title :
Selected Areas in Communications, IEEE Journal on
DOI :
10.1109/JSAC.1986.1146442