Profile - [IT my way]

The software solution that was in place at the time was causing the exchange email service to fall over on a regular basis. It wasn??t ideal. We rely on email to such an extent in terms of communicating with our customers. Every minute or hour of downtime impacts on productivity ?? which is obviously not good. So we saw this as a priority. We managed to sort out the reason why it was bringing down the service, to make the existing solution stable. But it still wasn??t blocking anywhere near the amount of spam we wanted.