• DocumentCode
    1070508
  • Title

    The relevance of reliability and validity to usability testing

  • Author

    Wenger, Michael J. ; Spyridakis, Jan H.

  • Author_Institution
    IBM, Endicott, NY, USA
  • Volume
    32
  • Issue
    4
  • fYear
    1989
  • fDate
    12/1/1989 12:00:00 AM
  • Firstpage
    265
  • Lastpage
    271
  • Abstract
    The authors argue that while usability testers have drawn on demonstrated practices from a variety of the social and clinical sciences in developing their methods, they have not concerned themselves with the reliability and validity of the data produced. The authors suggest that the concepts of reliability and validity are relevant to usability testing and that a concern for reliability and validity will enhance the credibility and effectiveness of usability testers
  • Keywords
    human factors; technical presentation; reliability; usability testing; validity; Error correction; Humans; Instruments; Labeling; Organisms; Professional communication; Testing; Text recognition; Usability; User interfaces;
  • fLanguage
    English
  • Journal_Title
    Professional Communication, IEEE Transactions on
  • Publisher
    ieee
  • ISSN
    0361-1434
  • Type

    jour

  • DOI
    10.1109/47.44538
  • Filename
    44538
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=1070508