Integrating R&D and marketing: a comparison of practices in the Japanese and American chemical industries

The authors analyze survey information collected from R&D and marketing managers working for American and Japanese chemical manufacturers. They report three key differences in the R&D marketing relationships between Japanese and American firms. Those differences involve the procedures for allocating the tasks between the functional areas, the activities assigned to each area as a result, and the potential for conflict between the two functions. Specifically, the authors find evidence that R&D departments in Japanese firms have a larger role in new product development than do marketing departments. American firms are not characterized by the same asymmetry in their relationship. Finally, the American firms studied did exhibit a greater potential for conflict between functions