Measuring software product quality: a survey of ISO/IEC 9126

Author

Jung, Ho-Won ; Kim, Seung-Gweon ; Chung, Chang-shin

Author_Institution

Dept. of Bus. Adm., Korea Univ., Seoul, South Korea

Volume

21

Issue

5

fYear

2004

Firstpage

88

Lastpage

92

Abstract

To address the issues of software product quality, the Joint Technical Committee 1 of the International Organization for Standardization and International Electrotechnical Commission published a set of software product quality standards known as ISO/IEC 9126. These standards specify software product quality´s characteristics and subcharacteristics and their metrics. Based on a user survey, this study of the standard helps clarity quality attributes and provides guidance for the resulting standards.

Keywords

software cost estimation; software metrics; software quality; software standards; IEC standard; ISO standard; quality characteristics; software product quality; IEC standards; ISO standards; Multidimensional systems; Packaging; Software measurement; Software packages; Software quality; Software standards; Standards development; Writing; 010; 05; 126; 126 categorization is correct and reliable in evaluating user satisfaction with judgment of the quality of a packaged software product. The results help clarify our understanding of product-quality attributes and provide guidance for revising the standard.; 126 defines a quality model for software products. The model categorizes software product attributes into six characteristics, which are further subdivided into 27 subcharacteristics. Based on a user survey, this exploratory study empirically investigates whether the ISO/IEC; 2; 210; 4; 415; 416; 460; 5; 65; Chang-Shin Chung; Ho-Won Jung; ISO/IEC; Journal paper; Korea University; Measuring Software Product Quality: A Survey of ISO/IEC; Seung-Gweon Kim; The international standard ISO/IEC; software quality model standards;

fLanguage

English

Journal_Title

Software, IEEE

Publisher

ieee

ISSN

0740-7459

Type

jour

DOI

10.1109/MS.2004.1331309

Filename

1331309