Multigroup decision-support systems in CSCW

Author

Palmer, James D. ; Fields, N. Ann ; Brouse, Peggy Lane

Author_Institution

Center for Software Syst. Eng., George Mason Univ., Fairfax, VA, USA

Volume

27

Issue

5

fYear

1994

fDate

5/1/1994 12:00:00 AM

Firstpage

67

Lastpage

72

Abstract

Research in computer-supported cooperative work (CSCW) has concentrated on developing techniques and support systems for groups of tightly coupled individuals focused on activities such as group writing and design development. A natural extension involves group decision-support systems (GDSS) that can assist multiple groups working in different places at different times. Our work extends the GDSS approach to a multigroup decision-support system (MGDSS) and uses the advanced integrated requirements engineering system (AIRES) for support. Two case studies, including data from user questionnaires, indicate a high level of user satisfaction with the support the system provides. The MGDSS process and AIRES software support idea elicitation to solve complex problems. The system automatically organizes and assesses these ideas to help large groups build consensus.<>

Keywords

formal specification; group decision support systems; human factors; user interfaces; AIRES; CSCW; advanced integrated requirements engineering system; computer-supported cooperative work; group decision-support systems; idea elicitation; multigroup decision-support system; user satisfaction; Collaboration; Collaborative software; Collaborative work; Feedback; Meeting planning; Organizing; Process planning; Software systems; Systems engineering and theory; Writing;

fLanguage

English

Journal_Title

Computer

Publisher

ieee

ISSN

0018-9162

Type

jour

DOI

10.1109/2.291289

Filename

291289