CSCW tools: concepts and architectures

Building efficient frameworks for computer-supported cooperative work requires different approaches. The combination of CSCW transparency and awareness produces an advanced environment adaptable to specific applications. The authors provide a CSCW taxonomy that defines and describes criteria for identifying CSCW systems and serves as a basis for defining CSCW system requirements. They consider how the psychological, social, and cultural processes active within groups of collaborators are the real keys to the acceptance and success of CSCW systems.<>