Traffic Studies in Automatic-Switchboard Telephone Systems

The paper describes a telephone traffic recording machine by means of which not only the number of calls for a given period., but also the average duration of each call, is mechanically registered on a moving tape. The observations recorded here were taken on an automatic telephone system. The graphical record shows the exact duration of each connection, the number of connections made during a given interval, and the number of simultaneous connections in service at each instant. By means of these records it is possible to study the relative efficiency of small and large trunk groups, the average holding time of calls, and these observations permit the switches and trunks to be so arranged that the calls will be evenly distributed among the trunks in each group.