• DocumentCode
    1110303
  • Title

    Cluster-Based FAQ Retrieval Using Latent Term Weights

  • Author

    Kim, Harksoo ; Seo, Jungyun

  • Author_Institution
    Kangwon Nat. Univ., Chuncheon
  • Volume
    23
  • Issue
    2
  • fYear
    2008
  • Firstpage
    58
  • Lastpage
    65
  • Abstract
    A high-performance FAQ retrieval system uses query-log clustering to resolve lexical-disagreement problems. The proposed system outperforms traditional information-retrieval systems in FAQ retrieval.
  • Keywords
    information retrieval; information retrieval systems; pattern clustering; FAQ retrieval system; cluster-based FAQ retrieval; information-retrieval systems; latent term weights; lexical-disagreement problems; query-log clustering; FAQ smoothing; cluster-based FAQ retrieval; latent semantic analysis; lexical disagreement problem; query log clustering;
  • fLanguage
    English
  • Journal_Title
    Intelligent Systems, IEEE
  • Publisher
    ieee
  • ISSN
    1541-1672
  • Type

    jour

  • DOI
    10.1109/MIS.2008.23
  • Filename
    4475860
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=1110303