Title :
Nobody ever gets credit for fixing problems that never happened: creating and sustaining process improvement
Author :
Repenning, N.P. ; Sterman, J.D.
Abstract :
This publication contains reprint articles for which IEEE does not hold copyright. Full text is not available on IEEE Xplore for these articles.
Journal_Title :
Engineering Management Review, IEEE
DOI :
10.1109/EMR.2002.1167285
