• DocumentCode
    1135265
  • Title

    Mind the gap [age gap problems between employees]

  • Author

    Schiff, Debra

  • Volume
    40
  • Issue
    2
  • fYear
    2003
  • Firstpage
    60
  • Lastpage
    61
  • Abstract
    Although differences between the generations in the workplace are often brushed off as harmless or even humorous, the misunderstandings at times lead to conflict, disgruntlement, and worse. Over time, misunderstandings and miscommunications can accumulate and grow into real rifts. Ultimately, aggrieved professionals may leave their company altogether. Several companies are beginning to recognize the lost productivity and poor morale that stem from generational rifts. Intractable as the problem may appear, say workplace experts, the solution is straightforward: awareness, education, and communication. Generational issues are a subset of communications. If you understand where a person is coming from, it will help you predict their behavior. It will help to know how to communicate with them. This article briefly discusses how to address the problems.
  • Keywords
    personnel; professional aspects; age gap problems; awareness; behavior prediction; communication; conflict; education; employees; generational differences; lost productivity; miscommunications; misunderstandings; poor morale; Costs; Educational institutions; Educational products; Employment; Engineering management; Engineering profession; Hemorrhaging; Pediatrics; Productivity; Seminars;
  • fLanguage
    English
  • Journal_Title
    Spectrum, IEEE
  • Publisher
    ieee
  • ISSN
    0018-9235
  • Type

    jour

  • DOI
    10.1109/MSPEC.2003.1176519
  • Filename
    1176519