• DocumentCode
    115056
  • Title

    “Customer Value Method” which change technology into customer value & new business: Professional Consulting that fuses theory & practice

  • Author

    Hosoya, Yoshihiro

  • Author_Institution
    R&D Team, Japan Manage. Assoc. Consultants Inc., Japan
  • fYear
    2014
  • fDate
    27-31 July 2014
  • Firstpage
    2181
  • Lastpage
    2201
  • Abstract
    Over 30 years, our R&D division produces new business through technology & skills. This presentation explores some recent method which creates new business and execution examples in Japan´s company. We call this “Customer Value Method” which changes technology into customer value & new business. The feature of “Customer Value Method” consists of the visible planning process which engineers and marketers connects the technology strong points into customer value in the concurrent meeting. In this paper the authors present the procedure to develop customer value and implement on B2B examples, especially material resource company.
  • Keywords
    customer services; innovation management; strategic planning; value engineering; B2B examples; Japan´s company; R and D division; customer value method; marketers; material resource company; new business; planning process; professional consultation; Abstracts; Companies; Computer aided software engineering; Fuses; Materials; Planning;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Management of Engineering & Technology (PICMET), 2014 Portland International Conference on
  • Conference_Location
    Kanazawa
  • Type

    conf

  • Filename
    6920996