Dynamic Decisions and Work Load in Multitask Supervisory Control

A paradigm is developed for the problem of allocating in time a single resource to multiple simultaneous task demands which appear randomly, last for various periods, and offer varying rewards for service. Based upon a dynamic optimizing algorithm plus an estimator, and including response time and future discounting constraints, a model of the human decisionmaker is compared to experimental results for human subjects performing such a task at a computer-graphics terminal. Results indicate a reasonable fit, under various model parameters and task conditions, and suggest interesng hypotheses about the nature of human "planning ahead" and mental work load.