A preliminary study on manufacturing servitization in machine tool industry

Manufacturing servitization will be a turning point for machine builders to build competitive advantage to fight against cost-down oriented competition from emerging countries. We conduct a preliminary study on manufacturing servitization with the model of Product Life Cycle Service to identify the progress of manufacturing servitization in machine tool industry. Five cases of global machine tool manufacturers not only show the difference between each other but also point out how they approach manufacturing servitization.