DocumentCode :
1165152
Title :
The goal of synchronised demand [global manufacturing growth]
Author :
Columbus, Louis
Volume :
84
Issue :
4
fYear :
2005
Firstpage :
32
Lastpage :
35
Abstract :
The intent of this article is to illustrate through research and results attained in three major findings of what is working for global manufacturers focused on synchronizing their demand for competitive advantage. The first finding explored is how global manufacturers are synchronizing demand for their products through integrating their customer-facing systems, order capture, order management, fulfillment and service systems. The second finding explores the approaches taken by companies to integrate these systems with their ERP and production scheduling systems to achieve transparency in the production process on a global scale. The third finding underscores the fact that the world´s best manufacturing companies are making their production processes transparent on a global scale, giving them the option of turning special projects that may have been marginally profitable in the past.
Keywords :
customer satisfaction; customer services; enterprise resource planning; globalisation; manufacturing industries; order processing; scheduling; ERP; customer-facing systems; enterprise resource planning; global manufacturing growth; order capture; order management; production scheduling systems; service systems; synchronised demand;
fLanguage :
English
Journal_Title :
Manufacturing Engineer
Publisher :
iet
ISSN :
0956-9944
Type :
jour
DOI :
10.1049/me:20050405
Filename :
1508020
Link To Document :
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