DocumentCode :
1170536
Title :
Online collaboration products
Author :
Hassler, Vesna
Author_Institution :
European Patent Office, Inf. Syst.-Res. & Prototyping, Vienna, Austria
Volume :
37
Issue :
11
fYear :
2004
Firstpage :
106
Lastpage :
109
Abstract :
The European Patent Office cooperates closely with the national patent offices from the member states of the European Patent Organization as well as many nonmember states. The EPO´s Information Systems-Research and Prototyping directorate recently surveyed the functionality of available collaboration tools. The study looked at three scenarios related to EPO functions. The first concerns patent examiners. The second scenario relates to the EPO task of raising awareness about patent information, concerning both the patent-granting procedure and the patent documents themselves. Another aspect of raising awareness involves promoting the EPO´s patent information services and stimulating the use of patent information. This leads to the third scenario: online support for esp@cenet users.
Keywords :
Internet; customer relationship management; data privacy; groupware; online front-ends; patents; teleconferencing; user interfaces; CRM functionality; EPO Information Systems-Research and Prototyping; EPO patent information services; European Patent Office; European Patent Organization; online collaboration products; online support; patent documents; patent examiners; patent-granting procedure; Collaborative tools; Data security; Delay; Online Communities/Technical Collaboration; Switches; Testing; Voting; Web pages; Wide area networks; Workstations;
fLanguage :
English
Journal_Title :
Computer
Publisher :
ieee
ISSN :
0018-9162
Type :
jour
DOI :
10.1109/MC.2004.216
Filename :
1362601
Link To Document :
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