When Politics Overshadow Software Quality

Software quality is subject to the politics of 1) control, when one person can tell others how things will be done; 2) position, when an individual\´s rank in the corporate structure influences outcomes; 3) power, when one individual has power over another, as with setting salaries. In turn, the politics of control, position, and power affect what questions are asked, who may ask them, and what the "right" questions are. And the question asked can control outcomes. When all these political factors - control, position, power, and questions - converge, the politics of communications and marketing come into play. These determine what people hear and how interaction styles affect outcomes. Everyone in the corporate hierarchy must consider these political realities