Is E-Government Ready for Prime Time?

Every nation has some form of e-government process, but there´s considerable debate about whether it´s even close to its potential. In spite of flashy and multifaceted implementations in developed nations, considerable evidence suggests that even the most technologically advanced countries aren´t getting the full return yet for their e-government investments. Poorer nations fare even worse. Large e-government Web sites such as USA.gov connect users to a dizzying collection of federal and government services, including congressional voting records, links to legislators´ offices, government job opportunities, government statistics, live personal assistance through Web chats, and so on