Title :
Measuring and Managing Software Maintenance
Author :
Grady, Robert B.
Author_Institution :
Hewlett-Packard
Abstract :
An effective way to improve software quality is to set measurable goals and then manage your projects to achieve those goals. Hewlett-Packard has developed some methods to do just that.
Keywords :
Customer satisfaction; Maintenance engineering; Product development; Software maintenance; Software measurement; Software quality; Software systems;
Journal_Title :
Software, IEEE
DOI :
10.1109/MS.1987.231417
