DocumentCode
1222499
Title
Toll Service Desk: An Improved Concept of Telephone Toll Traffic Control
Author
Halbedel, D.E.
Author_Institution
North Electric Co., Galion, Ohio
Volume
17
Issue
6
fYear
1969
fDate
12/1/1969 12:00:00 AM
Firstpage
606
Lastpage
615
Abstract
A new toll service desk (TSD) system has been developed and successfully introduced, which greatly reduces the human involvement in the processing of operator-assisted telephone toll calls. This combination of an advanced toll recording system, a modem pushbutton-operated console, and a common control crossbar switching system has automated a major portion of the traffic room functions. The design concept and features of the TSD system are discussed.
Keywords
Communication switching; Communications technology; Control systems; Humans; Modems; Registers; Switches; Switching systems; Telephony; Traffic control;
fLanguage
English
Journal_Title
Communication Technology, IEEE Transactions on
Publisher
ieee
ISSN
0018-9332
Type
jour
DOI
10.1109/TCOM.1969.1090151
Filename
1090151
Link To Document