Title :
Customer control of network services
Author :
Raack, G. ; Sable, E. ; Stewart, R.
Author_Institution :
AT&T Bell Laboratories
fDate :
10/1/1984 12:00:00 AM
Keywords :
Telephone systems; Control systems; Customer service; Marketing and sales; Routing; Signal processing; Switches; Technology management;
Journal_Title :
Communications Magazine, IEEE
DOI :
10.1109/MCOM.1984.1091833
