Title :
A guide to outsourcing: ten legal pitfalls
Abstract :
Today, outsourcing can take various different forms. Application service provision (ASP) and data warehousing are two of the more ´in-vogue´ terms. On the other hand, facilities management and bureau services are less popular descriptions of outsourcing. In this paper, we identify and discuss 10 risks that are associated with the ongoing performance of the contract from a legal perspective. These are: transfer of assets; transfer of software licence; payments; limitation of liability; force majeure; termination; change control; continuity; foreign suppliers; data protection.
Keywords :
computer facilities; contract law; data privacy; data warehouses; outsourcing; ASP; application service provision; asset transfer; bureau services; contract change control; contract performance risks; contract termination; data protection; data warehousing; facilities management; force majeure; foreign suppliers; liability limitations; outsourcing legal aspects; payments; service continuity; software licence transfer;
Journal_Title :
Engineering Management Journal
DOI :
10.1049/em:20040607